IT Support Specialist

Verified

$25/hr

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Outline

Looking for Full-Time work (8 hours/day) at $25/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I'm a service desk engineer specializing in computer hardware support and repair, as well as network administration and design capabilities.

Skills & Experience

Skills

Computer Hardware Troubleshooting 10+ Years

Network Infrastructure 10+ Years

Experience highlights

Junior IT Officer

Link Ri Customs Brokerage, Inc. · June/2024 – /

Last day of employment: March 28, 2025
• Oversees the IT Operations.
• Provides Level 1 and Level 2 support.
• Supervises IT Assistant.
• Management of email server, network and Wi-Fi facilities.
• IT equipment evaluation and recommendations.
• Handles IT projects and improvements.
• Provides monthly and quarterly report.

Technical Support Assistant Manager

St. Peter Life Plan, Inc. · June/2010 – Present

• Computer and laptop troubleshooting, repairing and maintenance.
• Software installations, both desktop and laptop.
• Computer assembly, entry level and high-end.
• Network management and administration.
• Management of Wi-Fi Facilities.
• Basic server and firewall administration.
• Equipment evaluation and recommendations.
• Handling special projects and corporate events.
• Digital Transformation committee.
• Recommendation of new equipment.
• Supervises Technical Support Team.

Computer Technician

Freelance Computer Technician · February/2009 – Present

• Computer troubleshooting and repairing.
• Computer maintenance.
• Software and Operating System installation.
• Computer set-up and assembly.

Purchaser / Sales and Application Engineer

SuperServe Corporation · June/2008 – Present

▪ Finding potential clients.
▪ Sales calls.
▪ Sales Quotation.
▪ Product presentation.
As purchaser:
• Handling Local Purchase Order.
• Sales Quotation for Sales Representative.
• Assisting in deliveries.
• Sourcing

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