Funnel Builder / Technical VA / Automation Specialist and Consultant - N8N I Make.com | GHL

Verified

$10/hr

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Outline

Looking for Freelance work (10 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I replace repetitive work with automation. Builder of AI-powered workflows using Zapier, Make, n8n, and GoHighLevel. Focused on helping businesses mov

Skills & Experience

Skills

Customer Support > Technical Support 2-5 Years

General Virtual Assistant 2-5 Years

AI Automation and Integration Specialist 6 Months to 1 Year

Experience highlights

General VA

13Fifty Apparel · March/2023 – Present

• Admin task
• Handling VIP emails and Voicemails
• Managing several types of Invoices for company customers

Multi-Functional Support / Lead Technical Virtual Assistant

Fuze Technology · July/2023 – Present

•Provided technical support and operations for rentable portable phone charger stations, ensuring devices were functional and accessible.
•Coordinated with field technicians and scheduled onsite visits to maintain uptime.
•Managed CRM & dashboard setup, client onboarding, and email support for optimal satisfaction.
•Developed and improved SOPs, training materials, and workflows to enhance team efficiency.
•Monitored system performance, documented incidents, and implemented process improvements.

Customer Service Representative for eBay / Trust & Safety Dept.

TTEC · February/2019 – Present

•Handle 70+ customer interactions each day providing excellent resolution on the matter they called in about
•Working on opening and closing tickets for issues that cannot be solved within first call
•Handling Escalation calls from another department and sometimes from another team when supports are already taking another escalation calls

Process Executive Level 3

Cognizant · November/2019 – Present

•Assisting investors on their stockholdings current market value
•Providing detailed requirements for shares to be sold or transferred and proper expectations on the price, time they will have the proceeds and other necessary details that must be given
•Escalating process concerns to management as needed

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