Skills
Email Management
2-5 Years
Team Management
1-2 Years
Organization & Attention to Detail
2-5 Years
Document & Records Management
2-5 Years
Experience highlights
Case submission manager
NAP Solutions, Inc.
·
September/2025
–
/
Gather evidences for submission to our affiliate law firm,
Email management,
Handle team's performance, attendance, and do coaching for low performance member.
Quality Assurance Specialist
Staff2Win
·
August/2023
–
Present
Audit calls, Evaluate agents' performance, performance coaching
Mortgage Broking Assistant
Numbers in Business
·
May/2021
–
Present
• Facilitated home loan applications, followed up on banking processes, and provided client documentation support.
• Conducted property valuation and offered seamless customer assistance throughout loan procedure.