Skills
Marketing > Social Media Management > Social Media Marketing
1-2 Years
Team Management
1-2 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
1-2 Years
Payroll Processing
Less than 6 Months
Customer Relationship Management
5-10 Years
- Customer Service
5-10 Years
CRM Systems
2-5 Years
Account Management; Customer Support > Sales Support > Lead Generation
2-5 Years
Chat Support > Data Encoder > Social Media Manager > Content Creation
1-2 Years
Cold Calling
2-5 Years
Design > Canva Graphic Design > Video Editing
Less than 6 Months
✔️Marketing > Appointment Setting
2-5 Years
Customer Service>Sales
2-5 Years
Experience highlights
Virtual Assistant
General Virtual Assistant for Loan Officer
·
May/2025
–
Present
Managed CRM, client communications, and loan documents. Coordinated with clients and third parties for smooth loan transactions.
Appointment Setter & Manager
Master Ready Leads
·
August/2023
–
Present
Called homeowners for roof/solar inspections. Managed customer relationships and served as Manager and Quality Control for cold calling team.
Executive Assistant
Timothy Parks Roofing and Construction Inc.
·
January/2023
–
Present
Managed employees, payroll, and CRM systems. Oversaw social media marketing, created content, led cold calling operations, and generated leads.
Appointment Setter
Master Ready Leads
·
March/2021
–
Present
Called homeowners offering free roof inspections and solar quotes. Managed customer relationships from lead outreach to installation.
Customer Support
AutoglassCRM
·
October/2018
–
Present
Supported customers with helpful information. Provided auto glass shops with updated windshield prices and part numbers worldwide.
