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Ma. Juliana S.

Customer Service

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

I am a reliable and detail-oriented Virtual Assistant with experience providing administrative support, communicating with insurance clients, and managing tasks across multiple roles. My responsibilities have helped me develop strong time management, data entry, critical thinking, and verbal and written communication skills. I am comfortable handling multiple tasks at once, organizing information, responding to client inquiries, and prioritizing responsibilities based on urgency and deadlines. I pay close attention to accuracy, maintain professionalism when communicating with clients, and adapt quickly to changing priorities. I am also willing to learn new tools and processes to improve my skills and provide efficient, high-quality support to clients and businesses.

Skills & Experience

Skills

Communication 2-5 Years
Document Management 2-5 Years
Chat Support > Social Media Management Less than 6 Months
Accounting > Bookkeeping > QuickBooks Online Less than 6 Months
Time management & task prioritization 2-5 Years
Customer Service / Client Support 2-5 Years
Billing & Payment Processing 2-5 Years
Appointment setter Office and Administration > Data Entry > Encoding > Troubleshooting > Email Marketing> Data Cleaning > Data Management 2-5 Years
*Administrative Support - 2-5 Years
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