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Kenneth Ian L.

Administrative & Underwriting Specialist

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$10/hr
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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Detail-oriented professional with 6+ years of BPO experience, including direct-client fintech underwriting, customer support, data verification, and administrative operations. Experienced in working directly with clients, reviewing financial information, verifying documents and data, managing records, and handling client inquiries. Proficient in Microsoft Office, Google Workspace, CRM systems, and various business tools. Reliable, organized, adaptable, and committed to delivering accurate, high-quality work.

Skills & Experience

Skills

Office and Administration > Quality Assurance 5-10 Years
Content Moderation 5-10 Years
Written Communication 5-10 Years
Data Validation 5-10 Years
document review 2-5 Years
~Data Entry 5-10 Years
HEALTHCARE CUSTOMER SUPPORT 2-5 Years
Remote Collaboration 5-10 Years
Verbal Communication 5-10 Years
Customer service > Sales Representative > Customer Support 5-10 Years
Customer Issue Resolution 5-10 Years
Customer Support > Chat Support >Technical Support 5-10 Years
Data Entry > Error Detection 5-10 Years

Experience highlights

Content Moderator
Spring Financial Specialty Capital · December/2025 – Present
Review user chats to maintain safe online environment. Identify and remove offensive, inappropriate, and harmful content while upholding community standards.
Content Moderator
Concentrix - Aetna · May/2025 – Present
Content Moderator
Concentrix - Aetna · April/2024 – Present
Content Moderator
Enshored - TikTok · June/2023 – Present
Review user-generated content to prevent spread of offensive, inappropriate, and harmful material. Approve content based on platform guidelines.
Technical Support
Enshored - Roblox · July/2021 – Present
Support rollout of new applications, integrations, and features. Provide comprehensive technical support via email and live chat for app, account, and subscription issues.
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