Skills
Customer Support
1-2 Years
Experience highlights
Customer / Technical support Representative
VXI Global Holdings
·
November/2022
–
Present
Handled customer and technical support concerns through phone, chat, and email channels. Assisted customers with troubleshooting technical issues, account concerns, billing inquiries, and product information while maintaining excellent customer service. Consistently met performance metrics such as customer satisfaction, response time, and issue resolution. Worked efficiently in a fast-paced environment while maintaining professionalism and accuracy.