Freight Customer Support

Verified

$6/hr

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Outline

Looking for Part-Time work (4 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Freight Customer Support Specialist with experience in shipment tracking, rate quotations, pickup coordination, and customer communication. Skilled in

Skills & Experience

Skills

Email and Chat Support 1-2 Years

Dispatch Coordination 1-2 Years

Obtaining Quotations 1-2 Years

Ticket Management 1-2 Years

Shipment Tracking & Coordination 1-2 Years

Escalation & Dispute Resolution 1-2 Years

Experience highlights

Fedex Freight Dispatcher

Ibex Global · August/2024 – Present

Coordinated freight dispatch operations by scheduling pickups, assigning drivers, tracking shipments, and ensuring timely deliveries through effective communication with customers, carriers, and operations teams.

Customer Service Representative

Concentrix · February/2023 – Present

Handled shipment tracking, freight rate quotations, pickup scheduling, and customer support while coordinating with carriers and dispatch teams.

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