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Louie A.

Administrative & Technical Support Specialist

Verified
$15/hr

Outline

Looking for Full-Time work (8 hours/day) at $15/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

IT professional with extensive experience in technical support, client coordination, problem-solving, and administrative tasks. Detail-oriented, organized, reliable, and a fast learner with strong communication and technical skills. Looking to apply my experience and adaptability in a Virtual Assistant role.

Skills & Experience

Skills

10+ Years
Peoplesoft 5-10 Years
Incident Management 10+ Years
Middleware 10+ Years

Experience highlights

CCB Technical Architect
Irish Water · March/2024 – Present
Technical architecture and application support for enterprise environments. Supported WebLogic, middleware, and batch operations. Managed migrations, deployments, upgrades, and release activities.
Oracle NMS Technical Architect
IBM / Xcel Energy · December/2020 – Present
Technical architecture and application support for Oracle NMS environments. Supported WebLogic, middleware, application servers. Managed migrations, deployments, and production incident management.
CCB Technical Architect Team Lead
Exelon CIS · June/2019 – Present
Led technical architecture and application support for enterprise environments. Supported WebLogic and middleware. Managed migrations, deployments, upgrades, and production support.
CCB Technical Architect Team Lead
Ervia / Viridian / Ergon / Waratah / AECS · January/2014 – Present
Technical architecture and application support for utility billing and customer management systems. Managed deployments, upgrades, and Level 2/3 production support for multiple utility clients.
Retail Technical Team Lead
Kohls · January/2013 – Present
Provided Oracle Retail technical architecture and production support. Supported WebLogic middleware and batch operations. Managed deployments and incident management.
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