Business Support Specialist - Customer Service | Technical Support | Lead Generation | Data Entry

Verified

$8/hr

Message Bookmark

Outline

Looking for Part-Time work (4 hours/day) at $8/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

Hi! I’m Jemwel Briones, a Business Support Specialist and Virtual Assistant with over 19 years of professional experience in BPO, Lead Generation, Customer Service, Technical Support, Data Entry, and Operations.

I specialize in Lead Generation and Research, Data Entry, Customer Support, Technical Support, CRM Management, and Administrative Support. I have hands-on experience with Salesforce, Apollo,

contactinfoh

, Google Sheets, Excel, Google Drive, and AI tools such as ChatGPT and Gemini.

I’m reliable, detail-oriented, adaptable, and committed to delivering accurate, high-quality work. My goal is to help businesses save time, improve productivity, and keep their daily operations running smoothly.

Skills & Experience

Skills

Data Entry 2-5 Years

Leadership 2-5 Years

Phone Support 2-5 Years

CRM (Customer Relationship Management) 2-5 Years

Customer/Technical Phone Support 2-5 Years

Escalation Handling & Issue Resolution 2-5 Years

Certified Six Sigma Yellow Belt Professional 2-5 Years

Lead Generation (B2B) 2-5 Years

Email Support 6 Months to 1 Year

Experience highlights

Customer Service Manager (OIC)

iQor Philippines · June/2026 – Present

Technical Support Team Leader (Phone)

iQor Philippines · August/2026 – /

Customer Service Team Leader (Phone)

iQor Philippines · January/2026 – Present

Technical Support Team Leader (Phone)

iQor Philippines · April/2022 – Present

Customer Service Representative (Phone)

iQor Philippines · July/2021 – Present

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In