Customer Service Representative

Verified

$8/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

💼 10+ Years of Professional Experience
👩‍💻 Full-Time Virtual Assistant & Customer Support Specialist on Upwork

Detail-oriented, dependable, and results-driven—with a solid background in virtual assistance, customer service, eCommerce support, and sales. I help businesses stay organized, deliver top-tier customer experiences, and boost operational efficiency.

🌟 What I Bring to the Table:
🛎️ Exceptional Customer Support: Handled phone, email, chat, and social media inquiries with professionalism and empathy.

🛒 eCommerce Expertise: Experienced with Shopify, Amazon, Walmart, and BestBuy platforms—order processing, product listings, customer interactions, and dispute resolution (including PayPal cases).

📞 Clear & Effective Communication: Strong English skills, both written and verbal, to engage customers and collaborate with teams seamlessly.

Skills & Experience

Skills

Customer Service Representative 10+ Years

2-5 Years

Amazon 2-5 Years

Chat support 5-10 Years

Influencer Marketing 2-5 Years

- Customer Service 5-10 Years

Accounting > Accounts Payable > Internal Audit > Inventory > Excel 1-2 Years

Chat Support > Social Media Management 2-5 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support 5-10 Years

Customer Service > Gorgias > Shopify 2-5 Years

Experience highlights

Backoffice Specialist

Cypherguard · June/2025 – Present

Converted PDF files to Excel and followed up with customers

Chatter

Boss Baddies Management · February/2023 – Present

Chat support specialist

Customer Service Representative

Cubert Inc. · February/2021 – Present

Handled calls, emails, and chats. Processed refunds and replacements. Managed Facebook and Instagram. Influencer marketing. Handled Shopify, Walmart, Best Buy, Amazon.

Customer Service Representative

VXI Global Solutions · June/2016 – Present

Handled calls, emails, and chats

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In