Customer Support, Admin Task

Verified

$16/hr

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Outline

Looking for Part-Time work (4 hours/day) at $16/hour

Postgraduate Degree

English proficiency Conversational

Professional Summary

Open to work.

Skills & Experience

Skills

Customer Support > Sales Support > Lead Generation>Admin Task>Executive Assistant 5-10 Years

Experience highlights

Team Lead

SOPHI Outsourcing Inc · February/2018 – /

Training Materials & Onboarding: Created clear and engaging training materials, led onboarding sessions, and delivered training in various formats to ensure new hires had a solid understanding of account processes.

Quality Assurance: Monitored training outcomes and agent performance, ensuring adherence to high-quality standards, and provided detailed feedback for continuous improvement.

Publishing Consultant

Author Solution Inc · October/2017 – Present

Sales agent who calls aspiring authors across the world.

Product Trainer/Escalation Department Agent

Qualfon · December/2009 – Present

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