Appointment Setter, CSR, Non-Voice Account and Chat Support Specialist

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Accomplished Customer Service Representative and Chat Support Specialist offering over two years of experience in managing high-volume, multi-channel non-voice operations. Proven expertise in strategic appointment setting, digital communication, and maintaining exceptional client satisfaction metrics while efficiently navigating complex CRM systems. Recognized for optimizing response workflows and consistently converting inquiries into qualified business opportunities.

Skills & Experience

Skills

Appointment Setter & Virtual Support 2-5 Years

Adaptability 1-2 Years

Team Leadership 1-2 Years

Communication 2-5 Years

Teamwork and Collaboration 2-5 Years

Construction Less than 6 Months

● Project Management 1-2 Years

Outbound Calling 2-5 Years

Cold Calling 2-5 Years

• Time Management 2-5 Years

Communication > Public Speaking 1-2 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 1-2 Years

✔️Marketing > Appointment Setting 2-5 Years

Experience highlights

Construction Site Supervisor

HPG & Associates Consultancy and Engineering Firm · Feb/2026 – /

Construction site supervision, addressing client and worker concerns, work accomplishment reports, time keeping.

Virtual Assistant (Appointment Setter)

Cashman Claims · Aug/2025 – Present

Setting up appointments for unclaim assets. Cold calling and outbound call responsibilities.

CSR (Appointment Setter)

Hitrate Solutions · May/2023 – Present

Setting up appointments for construction marketing. Cold calling and outbound call responsibilities.

Appointment Scheduler

HITRATE SOLUTIONS INC. · May/2023 – Present

APPOINTMENT SETTER, NON VOICE AND CHAT SUPPORT ACCOUNT SPECIALIST

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