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Janelyn B.

Executive Virtual Assistant | Admin & Operations | Lead Generation & Social Media Management Expert

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

High School Diploma

English proficiency Conversational

Professional Summary

Results-driven Virtual Assistant with 12+ years of experience in customer service, administrative support, and real estate operations.

Skills & Experience

Skills

Marketing > Content Creation > Social Media Content Creation 2-5 Years
Marketing > Social Media Management > Meta Business Suite > Facebook > Instagram 2-5 Years
Office and Administration > Calendar Management > Scheduling > Attention to detail > Microsoft applications, Google Suite, Canva 2-5 Years
Office and Administration > Email Management>Customer Service>Social Media Management>Lead Generation 2-5 Years
Real Estate > Appointment Setting, cold calling , social media manager. virtual assistant 2-5 Years

Experience highlights

Lead Generation Specialist | Appointment Setter
Good Shepherd Staffing · April/2024 – Present
● Research and gather 100+ qualified leads weekly using LinkedIn, Apollo, Facebook, and
other online platforms
● Collaborate with CEO to provide updated lead lists and contact details for targeted
outreach campaigns
● Generate and deliver analytics reports for Google Ads and LinkedIn Ads campaigns,
tracking key performance metrics and ROI
● Support business development initiatives through strategic prospect identification across
multiple industries
Property Management Virtual Assistant
Prime Staffing Phil. · May/2023 – Present
● Handled resident queries, requests, and concerns daily with prompt professional
responses
● Managed daily email communications for Client Experience and Management teams
● Assisted in database management and homeowner information systems for multiple
properties
Real Estate Executive Virtual Assistant
Virtudesk PH · September/2021 – Present
● Supported real estate transactions by managing files, verifying documents, and ensuring
compliance with brokerage standards.
● Maintained CRM systems (Follow Up Boss, Salesforce, Agent Dash) to track leads,
update client data, and organize follow-ups.
● Handled email and calendar management, coordinating 20+ weekly appointments and
processing 50+ daily emails.
● Conducted data entry and lead research to identify new client opportunities and support
marketing efforts.
● Created and orga
Property Management Virtual Assistant
Rocket Station · December/2020 – Present
● Managed payment collection and processed arrangements for 50+ past-due tenant
accounts
● Maintained accurate financial records for landlords and homeowners of long-term rentals
● Facilitated maintenance and eviction requests while nurturing positive tenant-landlord
relationships
● Ensured 98% on-time financial transactions and maintained positive stakeholder
communication
Airbnb Customer Support Associate
TDCX · June/2017 – Present
● Facilitated communication between guests and homeowners on Airbnb platform,
handling 40+ cases daily
● Provided timely updates and coordinated issue resolution for booking conflicts and
cancellations
● Maintained 95% positive customer satisfaction rating and protected property reputation
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