Skills
CRM
1-2 Years
Customer Support ( EMAIL / VOICE)
1-2 Years
Executive / Admin Assistant
1-2 Years
Technical / computer support
1-2 Years
Experience highlights
Payment Posting Associate
CF Outsourcing
·
September/2025
–
Present
•Encoded and maintained patient data accurately while ensuring compliance with HIPAA
privacy and confidentiality policies.
•Managed insurance payment posting processes to ensure accurate and timely capitation payments.
Team Lead
Microsourcing
·
October/2016
–
Present
Handled customer inquiries regarding online orders, providing timely updates and issue resolution.
Technical Support Associate
Convergys
·
May/2014
–
Present
Assisted U.S. customers with phone and broadband service concerns over the phone.