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Roberto A.

Virtual Assistant | Real Estate, Research, CRM & Websites

Verified
$7/hr

Outline

Looking for Part-Time work (4 hours/day) at $7/hour

High School Diploma

English proficiency Fluent

Professional Summary

I help real estate teams and small businesses with research, organised records, everyday admin and practical websites.

How I can help:
• Research properties, companies and business contacts.
• Clean Salesforce/PropertyBase records and track leads in Google Sheets.
• Prepare listing details, reply to enquiries and schedule inspections.
• Write listing copy, website content and email drafts.
• Build AI-assisted websites, landing pages and small web tools.

I currently support Australian commercial property sales and leasing. Through The Legend Solutions, I also create website and web app concepts. See my portfolio for examples.

LinkedIn Learning training adds email marketing, lead generation, UX research and information architecture to my practical admin/research background.

Part-time or project work, up to 4 hours/day in agreed blocks within 6 AM–3 PM Philippine time around existing commitments. Starting at US$7/hour. Let’s start with a small, clearly scoped task.

Skills & Experience

Skills

Lead Generation 1-2 Years
Content Writing 1-2 Years
Web Design Less than 6 Months
RESEARCH 1-2 Years
Administrative Support & Coordination 1-2 Years
Customer service 5-10 Years
Data Entry 1-2 Years
Process improvement 1-2 Years
Google Sheets 1-2 Years
Email Marketing Less than 6 Months
Lead Management 2-5 Years
CRM > Salesforce 1-2 Years
Airtable 1-2 Years
Customer Support > Chat Support >Technical Support 1-2 Years
UX Research Less than 6 Months

Experience highlights

Admin Assistant
Cloudstaff · April/2025 – /

Support an Australian commercial property sales and leasing team. Research properties, owners and companies using RP Data, CreditorWatch and online sources; verify contacts and maintain Salesforce/PropertyBase records.

Prepare listing files and copy, coordinate marketing materials and vendors, respond to listing enquiries and send inspection calendar invitations. Assist with agreements, appraisal research, invoices and other transaction administration.

Outbound Sales Representative
Taskus · April/2024 – Present
Made high-volume outbound calls to sign up new merchants. Pitched DoorDash services, closed deals, managed leads, negotiated contracts and exceeded sales targets using CRM tools.
Reservation Specialist
Cloudstaff · January/2023 – Present
Handled bookings, modifications and cancellations. Assisted guests with resort details and promotions. Upsold vacation packages and membership benefits. Provided high-level customer support.
Executive Services 2
Cloudstaff · October/2021 – Present
Assisted clients with account inquiries and payment resolutions. Handled sensitive financial and medical billing information. Provided dispute resolution and customer support.
Collections Specialist
Iqor · June/2020 – Present
Contacted customers to resolve past-due accounts and negotiate payments. Assisted with payment plans, account inquiries and ensured compliance with financial regulations.
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