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Rachelle M.

Travel Associate, Customer Service Representative

Verified
$5/hr

Outline

Looking for Full-Time work (10 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Customer-focused BPO professional with proven experience in delivering excellent service and resolving customer concerns. A strong communicator who builds rapport easily, stays calm under pressure, and takes ownership of challenges. Adaptable, reliable, and eager to grow while contributing value to a high-performing team.

Skills & Experience

Skills

Multi tasking 2-5 Years
Microsoft Office Suite 2-5 Years
Team Collaboration 2-5 Years
Travel & Booking Coordination Flight & Hotel Reservations Itinerary Planning 1-2 Years
Customer service > Sales Representative > Customer Support 1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years

Experience highlights

Criminology Intern
Bureau of Fire Protection · January/2026 – Present
Assisted in crime scene investigations and evidence collection. Participated in fire prevention and safety awareness campaigns. Conducted community outreach programs on crime prevention strategies.
Travel Associate
IGT Solutions / Attain · June/2024 – Present
Provided customer support for United Airlines via voice and chat. Assisted with flight reservations, rebooking, cancellations, itinerary changes. Resolved concerns professionally with empathy and strong problem-solving.
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