Skills
Customer Support
6 Months to 1 Year
Project Management
2-5 Years
Web Development
1-2 Years
Technical Support Specialist
1-2 Years
Administrative Support
1-2 Years
Problem-Solving
2-5 Years
Quality Assurance
6 Months to 1 Year
Document Management
1-2 Years
Confidentiality
1-2 Years
Public Speaking
2-5 Years
Collaboration
2-5 Years
IT Security
1-2 Years
Event Coordination
2-5 Years
Research and Writing
1-2 Years
Experience highlights
Customer Service Representative
Alorica
·
July/2024
–
Present
Managed credit card inquiries, account issues, and fraud prevention for Truist Bank. Participated in quality assurance and feedback reporting.
Admin Assistant
Bernie Casper CPA and Tax Agent
·
July/2022
–
Present
Coordinated schedules, managed documents, and supported tax preparation. Handled client communications and office organization.
Volunteer
Philippine National Red Cross
·
October/2021
–
Present
Supported disaster response, blood drives, and health education. Assisted with relief distribution, first aid, and event coordination.
Eagle Scout
Boy Scouts of the Philippines
·
October/2020
–
Present
Led community service projects, mentored Scouts, and organized events. Represented Scouting in public speaking and advocacy.
