Skills
5-10 Years
Chat support
5-10 Years
Multitasking
5-10 Years
Upselling
2-5 Years
Account Management
2-5 Years
- Customer Service
5-10 Years
Customer Support > Chat Support > Email > Inbound sales
2-5 Years
Customer Support > Chat Support >Technical Support
5-10 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
5-10 Years
Customer Service>Sales
5-10 Years
Experience highlights
Account Activation Specialist
AFNI Philippines - SiriusXM
·
January/2017
–
Present
Handled inbound sales calls/chats for SiriusXM subscription activation. Promoted and upsold products by identifying customer needs. Assisted with account setup, troubleshooting, and billing support while meeting sales targets and quality standards.