Executive Assistant

Verified

$6/hr

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Outline

Looking for Part-Time work (5 hours/day) at $6/hour

High School Diploma

English proficiency Fluent

Professional Summary

My expertise spans administrative support, customer service, lead generation, and appointment setting.

Skills & Experience

Skills

Customer Support > Sales Support > Lead Generation 2-5 Years

Cold-calling > Appointment Setting 2-5 Years

Office & Administration > Customer Service 2-5 Years

Executive Virtual Assistant 1-2 Years

Admin Assistant 1-2 Years

Experience highlights

Executive Administrative Assistant | LinkedIn Lead Gen and Appointment Setter

Disruptive Digital · February/2024 – /

* Email & Calendar Management
* Document Preparation (Client & employee contracts)
* LinkedIn Lead Generation (Updating Paths in InnerCircle platform)
* Recruitment Process (Job postings to onboarding, contract signing, and tool access)
* Project Oversight Assistance (Ensuring alignment with agency goals and timelines)
* Bookings & Reservations (Team activities in the US & PH)
* Internal & External Communications Management
* Event Organization & Confidentiality Compliance
* Additional Administr

CSR II- Health Insurance Specialist | Tech Support (Voice and Chat)

TTEC · August/2024 – Present

* Responding to inquiries about health insurance policies, claims, and coverage.
* Troubleshooting system-related issues, such as claim submission platforms, insurance portals, login problems, and website access issues.
* Guiding clients in navigating the website to view coverage details, plan options, and other resources
* Maintaining and updating technical documentation for health insurance platforms.

Executive Assistant to CEO

Guilt Free Foods · June/2023 – Present

* Managing order fulfillment operations, ensuring accurate processing, shipping, and timely delivery to maintain high customer satisfaction.
* Handling inbound and outbound calls, assisting clients, resolving concerns, and coordinating with suppliers to guarantee smooth operations.
* Overseeing supplier coordination to ensure product availability and resolve logistics issues.
* Providing customer support through email and phone, addressing inquiries and tracking order status.
* Maintaining the C

Customer Service | Sales & Technical Representative

Concentrix · September/2022 – Present

* Handling customer inquiries via calls and providing technical support for Wi-Fi, internet, cable, and TV.
* Resolving technical issues and assisting with billing, promos, and transactions.
* Pitching products, recommending upgrades, and upselling packages based on customer needs.
* Ensuring a positive customer experience to boost satisfaction and retention.

Customer Service Representative | Fashion Consultant

Transcom · March/2021 – Present

* Answering questions and responding to complaints regarding the company's products or services.
* Assisting customers in tracking the status of their delivery packages and processing orders or transactions.
* Apply promotional codes or discounts to eligible orders upon request.
* Handle refund and return requests in compliance with company policies.

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