Looking for Freelance work (6 hours/day) at $9/hour
Associate Degree
English proficiency Fluent
Job Title: Collections Representative
Company: Convergys (Now Concentrix)
Client Account: Citibank Credit Cards
Employment Type: BPO Industry
Job Description:
As a Collections Representative assigned to the Citibank account under Convergys, I was responsible for handling outbound and inbound calls to assist customers with past due credit card accounts. My main role was to negotiate payment arrangements, provide account information, and encourage timely payments.
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