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Juana Paule J.

Manager

Verified
$8/hr

Outline

Looking for Full-Time work (6 hours/day) at $8/hour

High School Diploma

English proficiency Fluent

Professional Summary

I’m an experienced hospitality professional with almost six years of experience in customer service, administration, team coordination, scheduling, inventory management, and social media support. I’m organized, detail-oriented, and comfortable handling customer inquiries, emails, reports, and day-to-day administrative tasks. I’m currently looking to bring my experience into a remote role where I can support a team, learn new tools, and grow professionally.

Skills & Experience

Skills

Supervisor For Operations 1-2 Years
Inventory & Stock Record Management 2-5 Years
Detail-Oriented & Highly Organized 5-10 Years
Training & Team Development 2-5 Years
Team Leadership 2-5 Years
Administrative 2-5 Years
Administration 2-5 Years
MS Office 2-5 Years
Reporting and Documentation 2-5 Years
- Customer Service 5-10 Years
Chat Support > Social Media Management 1-2 Years
Documentation,Computer literate, Teamwork ,Time Management Leadership, Staff training ang motivation Effective Communication, Critical Thinking 2-5 Years
Calendar Management > Scheduling 2-5 Years
Customer Support > Ecommerce > Shopify > Dropshipping > Chat Support > Email Support > Back Office > Customer Service > canva > editing 1-2 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 2-5 Years

Experience highlights

Social Media Marketing / Restaurant Floor Manager
Neighborhood Cafe & Bar · September/2023 – Present
Created social media content and edited photos/reels. Monitored customer inquiries and addressed concerns. Managed daily operations, staff schedules, inventory, and team training.
Assistant Manager / In-House Trainer
Hoof Restaurant (MONZA CAFE LLC) · August/2022 – Present
Created employee schedules and generated operational reports. Handled customer inquiries and complaints. Supervised and trained staff using Foodics POS system.
Supervisor
Boston Lane Cafe · June/2021 – Present
Managed team schedules and trained new hires. Prepared reports for senior management. Completed inventory tasks and used Revel POS system.
Barista
Neighbors Cafe Gourmet & Specialty Coffee · April/2019 – Present
Educated customers and provided product recommendations. Prepared beverages and managed stock supplies. Maintained clean and sanitized work areas.
Sales Staff (Seasonal)
Hennez & Mauritz · December/2017 – Present
Greeted customers and identified their needs. Provided product recommendations and promoted products. Stocked shelves and organized sales floor.
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