Skills
Insurance Verification (Benefits and Eligibility)
2-5 Years
Payment & Billing Support
2-5 Years
Claims Processing (Benefits & Eligibility)
2-5 Years
Revenue Cycle Management (RCM)
2-5 Years
Accounting > Claims Processing
2-5 Years
Customer Support > Insurance > Medical Insurance
2-5 Years
2-5 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation
5-10 Years
Health Insurance Claims Specialist > Insurance Verification
5-10 Years
- Customer Service
5-10 Years
HIPAA Compliance
2-5 Years
Dental Billing
2-5 Years
Denial Management
2-5 Years
Insurance appeals
2-5 Years
Accounting > Accounts Payable > Accounts Receivable
2-5 Years
Experience highlights
Dental Billing & Claims Specialist
URBN Dental
·
May/2024
–
Present
Managed dental billing and claims lifecycle including submission, follow-up, denial resolution, and appeals. Reviewed claims for CDT coding accuracy and researched denied claims. Handled SRP and periodontal denials with external appeals support.
Dental Benefits Specialist
Practice Evolutions
·
May/2021
–
Present
Performed dental insurance eligibility and benefits verification for U.S. practices and patients. Verified coverage details and identified limitations affecting treatment and reimbursement.
Answering Service Representative
URBN Dental
·
August/2020
–
Present
Handled high-volume inbound dental patient calls for appointments, services, and billing. Scheduled appointments and documented patient information with professional support.
Medical Insurance Verification Specialist
myeMED Management, LLC
·
August/2019
–
Present
Verified medical insurance eligibility, benefits, coverage, and authorization requirements. Documented verification results and communicated coverage to patients and healthcare teams.
Patient Collections Specialist
myeMED Management, LLC
·
February/2019
–
Present
Managed patient billing inquiries, insurance follow-up, and collection activities. Communicated with patients and insurance providers regarding outstanding balances.
