Customer Service Associate

Verified

$6/hr

Message Bookmark

Outline

Looking for Freelance work (7 hours/day) at $6/hour

Associate Degree

English proficiency Fluent

Professional Summary

I have a strong foundation in customer service, and experience in various roles, including team leadership. Excellent communication skills.

Skills & Experience

Skills

Customer Support 5-10 Years

Customer Support > Chat Support 5-10 Years

Customer Support > Email Support 5-10 Years

Customer Support > Social Media Moderation 5-10 Years

Quality Analyst 2-5 Years

Data Report Analytics 2-5 Years

Experience highlights

Team Leader | Email Specialist | Social Media Specialist | Reporting

Awesome CX · November/2019 – Present

Leadership and Management: Motivated and developed teams, delegated tasks, and conducted performance reviews.
Customer Service: Responded to customer inquiries and resolved issues via email.
Customer Support: Provided real-time customer support via chat platforms.
Analytics: Monitored social media performance metrics and provided insights.
Data Analysis: Collected, analyzed, and interpreted data from various sources.

Customer Service Representative | Retention Specialist | Chat Support Representative

Ibex Global Services · March/2017 – Present

Customer Service and Technical Support Representative

Sutherland Global Sevices · July/2014 – Present

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In