Administrative Operations Specialist | SOP Development | Workflow Optimization

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I build the SOPs and systems that keep operations running smoothly, with 6+ years of experience in administrative operations, payroll accuracy, and process documentation for growing teams.

I specialize in operational systems, scheduling coordination, and financial accuracy, turning scattered processes into clear, repeatable workflows. I've processed payroll for 1,000+ employees with 100% monthly accuracy, built SOPs that improved office efficiency by 30%, and coordinated cross-department scheduling to eliminate conflicts before they became problems. I work in Asana,

contactinfoh, Notion, ClickUp, Google Workspace, and Microsoft Office, with e-commerce experience in Shopify and WordPress, and I'm QuickBooks Online Accountant certified.

Skills & Experience

Skills

Administrative Management 5-10 Years

Payroll Processing 2-5 Years

Content Management 2-5 Years

Process Optimization 1-2 Years

Executive / Admin Assistant 1-2 Years

Project Management 1-2 Years

Report writing 2-5 Years

Shopify (Product listing, Order and Process management) 6 Months to 1 Year

Customer Support » Email Support 1-2 Years

Data Analysis 2-5 Years

Basic Graphic Design>Canva 1-2 Years

Experience highlights

Junior Admin Assistant

Freelance - AU-Based Ecommerce Client · October/2023 – /

Consolidate and analyze time, production, and payroll data. Develop SOPs and research reports. Streamlined office operations by 30%. Manage Shopify platforms and support project management initiatives.

Content Manager & Writer

Freelance - UK-Based Vlogger Client · January/2020 – Present

Managed WordPress content, Canva visuals, and social media strategy alongside administrative and coordination work.

Executive Assistant

Motorjoy Depot Inc. · January/2019 – Present

Recorded meeting minutes, ensured accounting accuracy, managed manager schedule and emails. Assisted with logistics and facilitated interdepartmental communication.

Payroll Clerk

Motorjoy Depot Inc. · June/2018 – Present

Processed payroll for 1,000+ employees with 100% accuracy. Resolved discrepancies improving satisfaction by 80%. Generated payroll reports and collaborated with HR.

Timekeeping Coordinator

Motorjoy Depot Inc. · October/2016 – Present

Built and coordinated monthly staff schedules ensuring consistent coverage. Processed schedule change requests, compiled time and payroll data, trained staff on timekeeping systems.

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