Skills
Customer Support > Insurance > Prior Authorization
1-2 Years
2-5 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
2-5 Years
Telemedicine
2-5 Years
Health Insurance Claims Specialist > Insurance Verification
2-5 Years
HIPAA Compliance
Less than 6 Months
Accounting > Accounts Payable > Internal Audit > Inventory > Excel
2-5 Years
Ringcentral
2-5 Years
Microsoft Teams
2-5 Years
Patient Scheduling
2-5 Years
Customer Support > Insurance > Prior Authorization> Medical Billing
1-2 Years
✔️Marketing > Appointment Setting
2-5 Years
Experience highlights
Virtual Assistant & Outbound Caller
TitanX
·
January/2026
–
Present
Executed high-volume outbound contact validation, handling 80+ contacts per hour. Verified and documented contact information while maintaining data integrity and following standardized scripts.
Virtual Assistant & Appointment Setting & Teleconsultation
Virtual Doctors Online
·
September/2024
–
Present
Managed end-to-end patient scheduling, confirmations, rescheduling, insurance verification. Proficient in AdvancedMD, eClinicalWorks, AthenaOne, RingCentral, and Microsoft Teams.
Virtual Assistant & Appointment Setting & Medical Biller
Gastroenterology Clinic
·
April/2023
–
Present
Managed patient scheduling, insurance verification, and medical billing including claim submission and payment posting. Utilized AdvancedMD, eClinicalWorks, and AthenaOne.
Medical Virtual Assistant, Appointment Setting & New Patient Coordinator
Pain Management Clinic
·
July/2022
–
Present
Managed end-to-end patient scheduling, intake coordination, medical history collection, and insurance authorizations. Proficient in AdvancedMD, eClinicalWorks, and AthenaOne.
