Skills
Dashboard | Report Development
1-2 Years
B2B Sales & Renewals
1-2 Years
Attention to Detail Customer Service & Communication Problem Solving Time Management Teamwork & Collaboration
10+ Years
Subscription Management, Billing Specialist, Account Reconciliation, Account Retention, Contract Validation, Audit for Compliance, Revenue Operations
1-2 Years
Contract Negotiation
1-2 Years
Experience highlights
Renewals Analyst
ITRS
·
May/2025
–
/
Manage end-to-end renewal lifecycle of OP5, Corporate Observability, and Uptrends.
Use Salesforce as CRM.
Senior Renewals Analyst
NASDAQ
·
July/2024
–
Present
Broking & Client Servicing Operations Analyst
Willis Towers Watson
·
November/2022
–
Present
Fraud Investigator
Optum
·
October/2021
–
Present
Senior Recovery and Resolutions Specialist
Optum
·
February/2017
–
Present
