Experience highlights
Team Leader for Amazon FBA Reimbursement Claims
Evo Tech Software Solutions / Seller Investigators
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December/2022
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Present
•Set team goals, monitored progress, and offered feedback for performance enhancement
•Conducted coaching to boost skills, elevating individual and team productivity levels
•Led cross-departmental collaboration for unified goals and coordinated resource management
•Managed client relations, case monitoring, and crafted reports for strategic decision-making
Graphic Designer / Sales and Customer Service Representative
Cuddledboxed x Canvas Manila PH
·
August/2020
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Present
Enhanced project visuals
•Applied design principles
•Tailored client layouts
•Managed e-commerce orders
Administrative Aide
City Councilor's Office
·
April/2020
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Present
Distributed COVID awareness fliers
•Handled relief goods distribution
•Delivered medicines in city areas
•Ensured aid reached designated zones
Customer / Technical Support
Teleperformance PH
·
December/2018
–
Present
•Handled tech inquiries & complaints
•Boosted sales with tech expertise
•Grew revenue via customer support
•Resolved issues, enhanced satisfaction