Skills
Computer Literacy
5-10 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation
5-10 Years
Teamwork
5-10 Years
Multitasking
5-10 Years
Account Management
5-10 Years
Active Listening
5-10 Years
Written Communication
5-10 Years
Office and Administration > Data Entry > Encoding > Troubleshooting
5-10 Years
- Customer Service
5-10 Years
Verbal Communication
5-10 Years
issue resolution
5-10 Years
Customer Support > Chat Support >Technical Support
5-10 Years
• Time Management
5-10 Years
Customer Communication
5-10 Years
Experience highlights
Technical Support
Google
·
August/2019
–
Present
Provided technical support and troubleshooting for customer concerns. Diagnosed issues and guided customers through effective solutions using multiple systems.
Customer Support
Amazon
·
August/2018
–
Present
Handled customer inquiries and concerns with professional, timely support. Assisted with account, order, product, and service-related issues using support systems.
Customer Service Representative
Sprint
·
June/2017
–
Present
Delivered professional customer service through clear communication and active listening. Handled inquiries, concerns, and service requests efficiently.
