Skills
Customer Support
2-5 Years
Experience highlights
CALL CENTER ADVOCATE
OPTUM
·
August/2024
–
/
I handled Tech support who helps the elderly patient how to reset or navigate their online account and checks their prescriptions through the portal.
CALL CENTER REPRESENTATIVE
WNS Global Solutions
·
May/2022
–
Present
Handles Prior Authorization for medical procedures for the members of CVS-AETNA Insurance.
ADMIN ASSISTANT
Nueno Imus Food Inc. (Jollibee Lumina)
·
June/2014
–
Present
I supported daily operations at Jollibee by handling payroll preparation, HR documentation, and branch fund management with accuracy and efficiency.