Medical HR Assistant Manager and medical Insurance Officer

Verified

$15/hr

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Outline

Looking for Full-Time work (8 hours/day) at $15/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Strengths & Expertise

I am a detail-oriented and dependable Medical Virtual Assistant with experience supporting healthcare and health insurance operations. My strengths include handling administrative and insurance-related tasks, maintaining accurate records, managing multiple priorities, and ensuring that work is completed efficiently and accurately.

My key areas of expertise include:

* Healthcare Insurance Support – Experienced in handling insurance-related tasks, claims, IV/IC and cash claims, unposted items, and other healthcare administrative processes.
* Administrative Support – Skilled in organizing reports, managing documentation, processing faxes, updating records, and completing daily administrative tasks.
* Attention to Detail & Accuracy
* Productivity & Time Management
*Comm skills
*problem solving
*adaptability
*accountability
*professionalism
*Remote work expertise

Skills & Experience

Skills

Claims 5-10 Years

Insurance Medical Eligibility and Benefits 5-10 Years

Payment Collection 5-10 Years

Human Resource and Healthcare 5-10 Years

Accounting > Claims Processing 5-10 Years

5-10 Years

Recruitment 5-10 Years

Finance 5-10 Years

Account Management 5-10 Years

Customer Relations 5-10 Years

Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 2-5 Years

Human Resources Management 5-10 Years

Cost Estimate > Microsoft Excel 5-10 Years

Appointment setter Office and Administration > Data Entry > Encoding > Troubleshooting > Email Marketing> Data Cleaning > Data Management 5-10 Years

Experience highlights

Virtual Assistant Manager for Human Resource and Healthcare Insurance Officer

US Based Client · September/2021 – /

Managed HR workflow under recruitment, approval of final interviews, weekly manpower reporting, job offers. Handled healthcare insurance claims, patient billing, deductibles, copay verification, payments using PMB. Processed multiple insurance types including Blue Shield, Anthem, Aetna, Cigna, UHC, Tricare, Medicare.

Human Resource Assistant Manager Officer

Teletech Company · June/2018 – Present

Promoted to HR Assistant Manager handling recruitment workflow, final interview approvals with management coordination, weekly manpower updates reporting, job offer approvals, direct manager coordination.

Human Resource Supervisor

Teletech Company · December/2017 – Present

First level HR Supervisor handling recruitment operations between operational level and middle management. Managed subordinates, created weekly recruitment reports, reviewed job offers, managed job descriptions for new hires.

Claims Associate Individual/Family and Group Claims

Teletech Company (Blueshield of California Health Account) · October/2017 – Present

Promoted to Claims Associate handling individual/family and group plans. Provided procedure and diagnosis code costs, checked claim status, assisted members with benefit information, handled eligibility and billing inquiries.

Customer Relations Officer - Member LOB

Teletech Company (Blueshield of California Health Account) · April/2017 – Present

Handled member coverage including eligibility, benefits, deductibles, copayments. Processed billing inquiries, open enrollment, plan reinstatement, medication coverage verification, medical and pharmacy authorization checks.

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