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Czarina Angelique H.

Client services || Virtual Assistant

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Native

Professional Summary

I am a freelance US medical and dental biller with over 5 years of experience in customer service and chat support. My diverse background has endowed me with a broad skill set and a strong ability to adapt to new challenges. With a continuous eagerness to learn and improve, I am dedicated to delivering exceptional service and providing significant value to my clients.

Skills & Experience

Skills

10+ Years
Appointment scheduling 2-5 Years
Payment Posting 5-10 Years
- Customer Service 10+ Years
Dental Billing 2-5 Years
Data Entry / Documentation 10+ Years

Experience highlights

Dispatch / Scheduler
Gold Medal Ambulance · March/2025 – Present
Managed inbound calls from hospitals and healthcare clients. Scheduled ambulance dispatch for emergency and non-emergency transport. Verified patient details and ensured timely response and quality customer service.
Medical & Legal Documents Assistant
Callagy Law · July/2024 – Present
Reviewed and edited federal and state legal documents for accuracy. Prepared negotiation documents for provider insurance appeals. Ensured compliance and proper formatting of legal files.
Appointment Setter
Front Range Family Eyecare · June/2023 – Present
Scheduled patient eye appointments through inbound calls. Verified insurance benefits and assisted with claim inquiries. Processed payment postings and maintained patient records.
Dental Biller
ACIndental · May/2022 – Present
Assisted patients with billing concerns and payment processing. Reviewed dental insurance claims and managed denials. Used Dentrix and Open Dental for billing and patient records.
Medical Biller
Healthcare Coding Integrity · December/2019 – Present
Verified claim denials and resolved billing discrepancies with insurance companies. Reviewed ICD-10 codes using EPIC system. Corrected billing entries and ensured coding compliance.
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