Skills
Customer Support > Chat Support
1-2 Years
Marketing > Social Media Management
Less than 6 Months
BPO- customer service representative
2-5 Years
Office and Administration > Administrative Support; Email Management, Calendar Management, Excellent Communication Skills
1-2 Years
Marketing > Email Marketing
Less than 6 Months
Experience highlights
Social Media Virtual Assistant/ Data Entry
SGI Roadside Assistant
·
September/2024
–
/
Help clients boost their social media presence especially views and followers in all social media by creating engaging graphic design, reel post, captions, hashtags and schedule it through scheduling tool as well as engaging with followers, and other content creators.
Publishing Support/ Admin Assistant/ Client Outreach
Sublime Knowledge
·
March/2024
–
/
Arrange the manuscripts indents, commas, margins and page numbers. Outreach to clients for selling the book and coaching services. Basic research and other admin work.
Digital Marketing Assistant
Outsourced Doers
·
June/2023
–
Present
Helps client in designing funnel and website, creating courses for their business, creating graphic design, captions, hashtags, and scheduling post in all social media, engaging with followers and other content creators, market research. Manage and organized email, calendar and files of clients as well as travel itineraries of clients.
Account Associate
VXI Holding
·
October/2021
–
Present
Support customer through chat, assist them with technicial issues with their internet, telephone and cable. Setting up technician appointment for the customer and assist basic billing inquiry such as balances and processing payment.
Customer Service Representative
Concentrix
·
July/2019
–
Present
Assist customer with their item bought through online and in-store. Helping them placing order, process replacement, reshipment and refund.
