Customer Service Representative

Verified

$20/hr

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Outline

Looking for Full-Time work (8 hours/day) at $20/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Dedicated and customer-focused professional with 6 months of BPO experience in a healthcare account. Skilled in
inbound and outbound call handling, customer service, insurance eligibility and benefits verification, claims
inquiries, card-related concerns, communication, and problem-solving. Eager to learn, grow, and contribute to a
positive and customer-focused work environment.

Skills & Experience

Skills

Accounting > Claims Processing 6 Months to 1 Year

- Customer Service 6 Months to 1 Year

Customer Service Representative 6 Months to 1 Year

Healthcare Support 6 Months to 1 Year

Marketing > Order Management 6 Months to 1 Year

Health Insurance Claims Specialist > Insurance Verification 6 Months to 1 Year

Inbound & Outbound Calls 6 Months to 1 Year

Experience highlights

Customer Service Representative

Concentrix · December/2025 – Present

Handled inbound/outbound calls for healthcare providers and insurance companies. Assisted with OTCHS orders, claims inquiries, insurance eligibility verification, and card activation requests.

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