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Jay L.

Remote IT Support Specialist | Administrative Assistant | Graphic Designer

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I am a reliable and adaptable IT professional seeking a remote IT Support, Administrative Assistant, or Technical Support role. I have experience troubleshooting technical issues, assisting users, managing data and web-based systems, and providing administrative support. I am also skilled in graphic design and photo and video editing, allowing me to support both technical and creative business needs. I am proficient with Microsoft Office, Google Workspace, Canva, Adobe Photoshop, WordPress, MySQL, PHP, HTML, CSS, JavaScript, GitHub, VS Code, cPanel, XAMPP, and WAMP. I am detail-oriented, organized, a quick learner, and comfortable working independently in a remote environment.

Skills & Experience

Skills

Graphic & Video Editing 1-2 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 1-2 Years
Report Generation 1-2 Years
Database maintenance 1-2 Years
Office and Administration > Data Entry > Encoding > Troubleshooting Less than 6 Months
- Customer Service 1-2 Years
System Administration Less than 6 Months
Customer Support > Chat Support >Technical Support Less than 6 Months
Billing Operations 1-2 Years
User Training Less than 6 Months
Appointment setter Office and Administration > Data Entry > Encoding > Troubleshooting > Email Marketing> Data Cleaning > Data Management 1-2 Years

Experience highlights

Junior Developer / Technical Support
KumoSoft Inc. · May/2024 – /
Provide technical and administrative support for School Management System. Assist users with enrollment, grading, attendance. Monitor system integrity, generate reports, conduct testing, troubleshoot issues, coordinate with departments, prepare documentation.
Planning Support Staff
Department of Environment and Natural Resources (DENR) · October/2023 – Present
Assisted in preparation and consolidation of planning documents and reports. Performed data gathering, encoding, validation, and report preparation. Maintained office records and databases. Coordinated with stakeholders.
Billing Clerk / Customer Service Representative
Marbel Telephone System, Inc. · November/2022 – Present
Processed customer billing transactions and maintained accurate account records. Responded to customer inquiries and resolved service concerns. Assisted in report preparation and records management with data confidentiality.
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