Skills
Zendesk
2-5 Years
Customer Service Representative
2-5 Years
Calendar Management
1-2 Years
Microsoft word
2-5 Years
Google Docs
1-2 Years
Document processing
2-5 Years
Record Management
2-5 Years
~Data Entry
2-5 Years
- Customer Service
2-5 Years
Cost Estimate > Microsoft Excel
2-5 Years
Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets
1-2 Years
Email Management > Time management > File Organization
2-5 Years
Customer Communication
2-5 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
2-5 Years
*Administrative Support -
2-5 Years
Experience highlights
Business Process Associate
Amdatex Inc.
·
January/2024
–
Present
Processed high-volume business documents with accuracy. Performed data entry, verified records, corrected discrepancies. Handled confidential information and met daily productivity and quality targets while collaborating with team members.
Customer Service Representative
Focus Direct
·
January/2021
–
Present
Assisted customers via inbound calls with professionalism and clear communication. Resolved inquiries and account concerns efficiently. Updated customer records accurately and maintained organized information while meeting performance metrics.
