Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

A remote professional who provides administrative, creative, or technical support to businesses.

Skills & Experience

Skills

Customer Service Representative 5-10 Years

Technical and Digital Skills 5-10 Years

Sales / customer service / technical support 5-10 Years

admi task, data entry VA, operations 2-5 Years

Project & Case Management 2-5 Years

Experience highlights

Legal Assistant

BRCK Criminal Defense Law Firm · March/2026 – Present

• Download discovery through County Portals.
• Manage and maintain the firm's Discovery Tracking Spreadsheet
• Monitor the firm's discovery email inbox and internal communication channel
through Slack
• Upload, organize, and maintain discovery files in Dropbox using established filing
standards
• Communicate professionally with courts, clerks, law enforcement agencies,
probation departments, and other government offices
• Maintain accurate case information and status updates in MyCase.

Customer Support Representative

My Water Filter · April/2023 – Present

• Responded to customer inquiries via email, chat, and phone about water filtration
products, orders, and installation support.
• Processed orders, replacements, refunds, and warranty claims while keeping
accurate records in CRM and Shopify.
• Coordinated with suppliers and logistics teams to resolve product or delivery issues
and ensure customer satisfaction.

Project Coordinator

ThrivePop · June/2018 – Present

• Created and managed service tickets using Accelo; assigned and tracked progress
across teams.
• Scheduled and facilitated client meetings via Google Calendar and WebEx.
• Coordinated timelines and deliverables, ensuring projects met deadlines

Virtual Assistant

Mr. Cory Wong · October/2017 – Present

• Managed business email, uploaded licensed music content, and tracked tour
expenses.
• Conducted research for flights, journalists, and Airbnb accommodations for band
tours.
• Organized project files and maintained accurate data in Google Sheets.

Production Director

June Spring Multimedia · April/2013 – Present

• Supervised a 20-person team of designers, developers, and SEO specialists.
• Oversaw project quality, client communication, and daily deliverables.
• Managed client accounts, including Australian company Motoquip, ensuring project
alignment and timely delivery.

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