Skills
Admin / User Support
5-10 Years
CRM (Customer Relationship Management)
5-10 Years
Phone & email communication, scheduling, data entry, file management, CRM, virtual assistance
5-10 Years
Experience highlights
Call Center Agent
Shearwater health advisors inc
·
January/2022
–
/
Answer incoming calls
Escalate concern to internal team via email
Address incoming inquiry/concern via ticketing system
Customer Service Representative
Teletech
·
February/2021
–
Present
CSR for US based delivery app
Answer incoming calls
Chat support
Email support
Customer Service Representative
Alorica Philippines
·
September/2018
–
Present
Answer incoming calls
Chat support
Email specialist