Skills
Professional Services > Management Services > Inventory Management
5-10 Years
Customer Support > Customer Service
10+ Years
Warehouse Management
5-10 Years
Fleet Supervisor
5-10 Years
Data entry, Adminstrative support, record keeping
10+ Years
E-Commerce > Logistics Management
2-5 Years
Experience highlights
Shippn Host (Freelance, Remote/WFH)
Shippn.com
·
June/2024
–
/
Receive packages at residential address.
Inspect incoming packages for accuracy and condition.
Process orders promptly and accurately using Shippn Dashboard via mobile app or laptop.
Send orders for Shopper's confirmation.
Process government /documents for
special/regulated items/packages/cargo from origin to
destination.
Arrange pickup at the residential address using Shippn
Dashboard once confirmed.
Ship packages to shoppers worldwide according to
SHIPPN guidelines.
Service Advisor (Remote/WFH)
Local Auto Solutions (localautosolutions.com)
·
August/2024
–
Present
Use RingCentral to answer and manage calls from
potential and existing clients.
Provide information about services, and repair estimates,
and answer general inquiries.
Accurately calculate repair costs based on labor, parts,
and other necessary services.
Communicate estimates clearly to clients and answer any
questions they may have.
Utilize persuasive communication skills to convert
inquiries into scheduled repair appointments.
General VA (Part time/training, Remote/WFH)
Inspired Filipino Freelancers
·
February/2022
–
Present
In charge of identifying and reaching out to potential
clients.
Gathering lead information on LinkedIn using various
tools.
Maintaining and updating contact details for
leads/prospects in the CRM.
Managing and filtering emails.
Workshop Administrator
Qatar Building Company
·
October/2021
–
Present
Oversee the workshop's day-to-day operations.
Manage procurement and inventory control.
Schedule work and maintenance tasks.
Generate reports on workshop and mechanic
productivity.
Handle HR functions, including maintaining employee
records.
Process credit and petty cash transactions.
Ensure compliance with safety regulations and standards.
Coordinate training programs for workshop staff.
Liaise with suppliers and vendors for timely delivery of
materials.
Service Advisor
Teyseer Motors Corp.
·
September/2012
–
Present
Act as the main point of contact for customers seeking
vehicle service and repairs.
Welcome customers and evaluate their vehicle's needs.
Prepare comprehensive repair orders for service requests.
Coordinate with technicians to ensure prompt and
high-quality repairs.
Manage customer inquiries, schedule appointments, and
resolve complaints.
Upsell additional products and services to boost
customer satisfaction.
Deliver outstanding customer support throughout the
entire service process.