Skills
Customer Support
2-5 Years
Marketing > Content Creation
1-2 Years
Office and Administration > Admin Data Processing?
1-2 Years
Office and Administration > Data Entry
1-2 Years
Support Ticket Triage
6 Months to 1 Year
Experience highlights
SMM/ Admin Assistant
Socianest
·
December/2022
–
Present
Manages social media platforms by creating and scheduling engaging content, strategising and developing information for graphics, tracking performance, and responding to community interactions. Supports administrative tasks such as data entry, email management, document organisation, and team coordination to ensure smooth operations.
Customer Service Representative
Reluxe Essentials Corporation
·
September/2020
–
Present
Handled customer inquiries and concerns through phone, email, and chat, providing accurate information and timely solutions. Ensured positive customer experiences, maintained detailed records, and supported overall service efficiency.
