Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Postgraduate Degree

English proficiency Fluent

Professional Summary

I have five years of experience in sales and customer service, with a strong background in both inbound and outbound sales.

My experience includes handling customer inquiries, identifying customer needs, building rapport, presenting products and services, overcoming objections, and closing sales. In outbound sales, I’m confident in cold calling, lead generation, appointment setting, and turning prospects into potential customers. For inbound sales, I focus on providing excellent customer service, understanding customer concerns, and recommending the right solutions to meet their needs.

I’m a goal-oriented and adaptable team player who values professionalism, customer satisfaction, and achieving sales targets. I’m always eager to learn, improve my skills, and contribute to the company’s success.

Skills & Experience

Skills

Inbound and Outbound Sales 5-10 Years

Coaching 2-5 Years

Leadership 5-10 Years

Communication 5-10 Years

PowerPoint 2-5 Years

MS Office 2-5 Years

Mentoring 5-10 Years

Google drive 2-5 Years

Customer Support > Customer Service > Social Media 2-5 Years

- Customer Service 5-10 Years

Order Entry 2-5 Years

Customer Support > Chat Support >Technical Support 2-5 Years

Beginner Team Building Computer Literate (Basic) 2-5 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years

Human Resources > HR Management > Administrative Works > Operations Management 2-5 Years

Experience highlights

Customer Service Representative

Raxsons Virtual Solutions · January/2026 – Present

Answered product and service questions. Opened and maintained customer accounts. Resolved product issues and customer complaints through clarification and expedited solutions.

Multi Level Marketing

Health Advocate/ Business Partners/ Distributor · June/2020 – Present

Build alliances and partnerships. Conducted personality development and leadership training seminars. Recruited and trained business partners. Mentored and coached leaders to create positive culture environment.

Operations Manager

VXI DirecTV · October/2018 – Present

Provided inspired leadership. Made policy, planning, and strategy decisions. Developed and reviewed operational procedures. Assisted HR with recruiting. Promoted company culture for top performance.

Technical Support/ Subject Matter Expert

Convergys Macys · September/2016 – Present

Assisted customers with technical issues, billing, and sales. Taught and guided new trainees. Provided 1-on-1 coaching to enhance confidence and call quality.

Customer Service Rep

Tesda · September/2013 – Present

Managed order entry and customer concerns. Handled shipping, billing, and credits. Provided support for customer inquiries and account management.

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