Skills
Customer Support > Sales Support > Lead Generation>Admin Task>Executive Assistant > Office Management
Less than 6 Months
Inside Sales Agent
2-5 Years
Experience highlights
Inside Sales Agent
Haulla
·
September/2023
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Present
Sept. 2023 - Aug 2025
Responsible for driving B2B sales through lead generation, building and managing a strong sales pipeline, and conducting cold calls to potential clients. Created customized quotes and proposals tailored to client needs, handled objections and rejections with professionalism, and maintained consistent communication through email to nurture relationships and close deals.
Appointment Setter
Kritiqa
·
January/2021
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Present
Specialized in reaching out to software companies by generating leads through LinkedIn and Apollo. Set qualified appointments for project proposal presentations, maintained consistent communication to nurture interest, and supported the sales team in building strong relationships with decision-makers in the software industry.
Cold Caller
Prime Revamp Ventures
·
January/2020
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Present
Conducted outbound calls to prospective clients in the real estate industry, focusing on generating interest and setting qualified appointments for sales agents. Built rapport with potential buyers and investors, effectively handled objections, and ensured a steady pipeline of opportunities to support the sales team.
Customer Service Representative / Escalation Agent / Team Lead
Samsung
·
June/2018
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Present
Handled inbound customer inquiries and sales for U.S. clients, ensuring a smooth purchasing experience while upselling products and services. Acted as an escalation agent by resolving complex issues and de-escalating supervisor calls to maintain customer satisfaction. As a team lead, managed team performance through coaching, mentoring, and business reviews with clients. Also oversaw administrative tasks such as payroll, backlog monitoring, email and calendar management, and performance reportin
Administrative Assistant
Chinita Princess Apparel
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July/2015
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Present
Provided comprehensive administrative support by managing the owner’s calendar, email, and travel arrangements. Assisted in drafting project proposals for prospective clients and delivered face-to-face customer service. Supported day-to-day operations by coordinating schedules, organizing documents, and ensuring smooth communication between the business and its clients
