Skills
Proficient in MS Office
1-2 Years
Administrative Support and Data Entry.
1-2 Years
Customer Support (Chat, Email, Phone)
1-2 Years
Knowledgeable with Google Application, Google Workspace and Google Cloud
1-2 Years
Email & calendar management
6 Months to 1 Year
Experience highlights
CUSTOMER SERVICE REPRESENTATIVE
TopDeals PH
·
March/2024
–
Present
Maintaining a positive, empathetic, and professional
attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various
channels.
Acknowledging and resolving customer complaints.
Processing orders, forms, applications, and
requests.
RECEIVING STAFF
K4 DRIVING ACADEMY
·
October/2023
–
Present
Maintaining a positive, empathetic, and
professional attitude toward customers at all
times.
Responding promptly to customer inquiries
through Facebook Business Suite and actual
customers.
Communicating with customers through Facebook
Business Suite and accommodating customer face
to face.
Acknowledging and resolving customer
complaints.
Booking customers desired date according to slot
availability.
Collecting exact payments.
Ensure customer satisfaction and provide
professional customer su
PASSENGER HANDLERS
EVA AIRWAYS CORPORATION
·
April/2017
–
Present
Meet and greet the passengers with a smile.
Assisting ticketed passengers during check-in
Helping them check luggage and print boarding
passes.
Ensure the smooth handling of passengers at all
phases of their airport experience.
CUSTOMER SERVICE EXECUTIVE
GMR MEGAWIDE CEBU AIRPORT CORPORATION
·
April/2016
–
Present
Meet and greet the arriving passengers with a
smile.
Responding promptly to passenger’s inquiries.
Ensure that we provided the right direction and
right answer to their questions.
Ensure that the passengers are well informed
through standard airport announcement.
SALESLADY/CASHIER
JH PROMDI GIFTSHOP
·
January/2011
–
Present
Maintaining a positive, empathetic, and
professional attitude toward customers at all
times.
Responding promptly to customer inquiries
through Facebook Business Suite and actual
customers.
Communicating with customers through Facebook
Business Suite and accommodating customer face
to face.
Acknowledging and resolving customer
complaints.
Booking customers desired date according to slot
availability.
Collecting exact payments.
Ensure customer satisfaction.