Skills
Design > Graphic Design > Instructional Design
2-5 Years
Office and Administration > Quality Assurance
2-5 Years
2-5 Years
Recruitment
1-2 Years
PowerPoint
5-10 Years
Digital Marketing
1-2 Years
employee training
5-10 Years
Coaching & Mentoring
2-5 Years
HR Operations
1-2 Years
Basic Graphic Design>Canva
1-2 Years
Training Program Design
5-10 Years
Experience highlights
Digital Marketing Trainer and Quality Analyst
Genpact Services LLC
·
July/2024
–
Present
Designed and facilitated instructor-led and virtual training programs for TikTok for Business. Conducted quality audits, coaching, and performance improvement initiatives. Developed curricula, SOPs, and eLearning modules using Articulate 360, Vyond, and Canva.
Learning Consultant
Ernst & Young Global Delivery Services (CS) Inc.
·
March/2022
–
Present
Designed interactive eLearning modules, assessments, and simulations using Articulate Storyline and Vyond. Performed Learning Needs Analysis, managed projects, and ensured quality assurance for global clients.
Training Associate
CIS Bayad Center, Inc.
·
February/2020
–
Present
Facilitated technical and process training for new hires and employees. Designed CBT modules, facilitator guides, and assessments. Conducted Training Needs Analysis and delivered one-on-one coaching to improve performance.
Recruitment Associate
Demo Power Philippines, Inc.
·
February/2019
–
Present
Handled end-to-end recruitment including job posting, candidate sourcing, interviews, assessments, and offer drafting. Maintained 201 files, conducted background investigations, and processed employee onboarding and exit procedures.
Human Resource Contact Center Representative
IBM Business Services, Inc.
·
June/2018
–
Present
Answered HR-related queries through inbound calls and email transactions.
