Virtual Assistant

Verified

$3/hr

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Outline

Looking for Full-Time work (8 hours/day) at $3/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Tech-savvy, organized, and adaptable, with excellent time management skills, committed to delivering accurate, patient-centered service

Skills & Experience

Skills

virtual assistant 6 Months to 1 Year

Customer Support > Chat Support> Customer Support Inbound and Outbound 6 Months to 1 Year

Ticketing airlines booking 6 Months to 1 Year

Costumer support , Computer Skills, Can Work with minimal Supervision, Can do multi tasking 2-5 Years

Proficient in using applications such as Microsoft word, Microsoft excel, and Microsoft Power point. 5-10 Years

Cold Calling, , Appointmnet Setting. Sales and Marketing, Telephone Etiquette 6 Months to 1 Year

Experience highlights

Appointment Setter/Virtual Assistant

Icon Power · January/2022 – Present

• Contacted and engaged homeowners via outbound calls and follow-ups to introduce solar energy
solutions and assess interest in home consultations.
• Scheduled on-site or virtual appointments between prospective clients and solar energy consultants,
ensuring accurate entry of availability, contact details, and service needs.

Appointment Setter/Virtual Assistant

/Virtual Buddy/Medicare Solutions · October/2022 – Present

• Contacted prospective and existing Medicare-eligible clients to schedule appointments with licensed
Medicare agents for plan consultations and enrollment support.
• Provided accurate and clear information on Medicare plan options, eligibility requirements, and
appointment processes while maintaining compliance with HIPAA and CMS (Centers for Medicare &
Medicaid Services) regulations.

Customer Service Representative

Continuum Global Solutions · January/2020 – Present

• Provided technical and billing support to clients regarding their telephone bills, landline services, and
subscription plans.
• Assisted customers in resolving service interruptions, clarifying charges, and modifying or upgrading
telecom plans to meet their needs.

Customer Associate

Wipro BPS · May/2019 – Present

• Assisted Singapore Airlines passengers in booking, modifying, and managing flight reservations through
voice and online support channels.
• Provided timely and accurate responses to customer inquiries, including baggage allowances, checkin procedures, travel requirements, and itinerary adjustments.
• Demonstrated strong problem-solving and communication skills in handling special service requests,
complaints, and escalations with professionalism and empathy.

Junior Service Operation Staff

Hi Precision Diagnostics · October/2017 – Present

Assisted patients throughout the laboratory diagnostic process, including registration, patient
preparation, and post-test guidance.
• Performed vital sign monitoring, including accurate blood pressure (BP) measurements and 12-lead
electrocardiograms (ECG) following standard medical protocols.
• Facilitated efficient patient intake and registration into the laboratory’s health information system,
ensuring accurate demographic and clinical data entry.

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