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Novie Rose L.

Virtual Assistant, Customer Support, Commercial, Admin, Service Coordination

Verified
$7/hr

Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Four years of experience in customer relations, commercial operations, and administrative management. My expertise lies in managing end-to-end commercial activities, including RFQ handling, order processing, service coordination, and accounts receivable monitoring. I am skilled in ERP systems and have a systematic approach to delivering accurate and efficient results. My collaborative mindset helps me foster strong team dynamics to enhance service coordination and achieve customer-focused outcomes. If you are looking for someone who can ensure smooth operations and effective communication, let's connect to discuss how I can contribute to your project.

Skills & Experience

Skills

SAP ERP 2-5 Years
Project Management , communication, customer services, computer skills 2-5 Years
Service Coordinator 2-5 Years
Office administration • Document and data management • Scheduling and coordination • Email and correspondence handling. 2-5 Years
Proposals, Purchase Orders, Logistics, Technical and Commercial Terms 2-5 Years
E-commerce Order Fulfillment > Order Entry > Order Processing 2-5 Years
Contract Management 2-5 Years
Accounting > Accounts Payable > Internal Audit > Inventory > Excel 2-5 Years
Customer service > Sales Representative > Customer Support 2-5 Years
Google Workspace 2-5 Years
DATA ANALYTICS Less than 6 Months

Experience highlights

Customer Support, Commercial, Service Coordination, Administrative, Agreement Management
Accelleron SEA Pte. Ltd., PH Branch · October/2022 – Present
Handled inquiries, quotations, order processing, invoicing, and Account Receivables in ERP systems. Coordinated service execution and managed agreements, monitoring financial performance and data quality for reporting.
Facilities Management Engineer
AllValue Holdings Corp. · May/2022 – Present
Ensured optimal facility and equipment conditions through preventive maintenance oversight. Communicated operational updates and coordinated with departments for consistent performance.
Intern
ABB Inc. · April/2019 – Present
Collaborated on service-related tasks, meetings, and field coordination. Prepared documentation including activity updates, inspection checklists, and service records with accuracy.
On-the-Job Trainee
Toyota Balintawak, Inc. · April/2018 – Present
Assisted in service operations including diagnostics and maintenance. Monitored job progress, prepared checklists, managed courtesy items, and compiled monthly performance reports.
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