Skills
CRM management
2-5 Years
Google calendar
2-5 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
1-2 Years
Coordination
1-2 Years
social media Outreach
Less than 6 Months
E-commerce Order Fulfillment > Order Entry > Order Processing
1-2 Years
~Data Entry
2-5 Years
- Customer Service
2-5 Years
Lead Qualification
2-5 Years
Objection Handling
1-2 Years
Account Management; Customer Support > Sales Support > Lead Generation
2-5 Years
Outbound Calling
2-5 Years
Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets
2-5 Years
✔️Marketing > Appointment Setting
2-5 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
2-5 Years
Experience highlights
Administrative Virtual Assistant & Appointment Setter
Mortgage Protection Insurance
·
January/2024
–
Present
Managed lead follow-ups via text and communication channels. Scheduled and confirmed appointments with insurance agents. Updated CRM records and monitored lead pipelines using GoHighLevel.
Outbound Caller & Appointment Setter
Cleaning Company
·
January/2024
–
Present
Conducted outbound calls to generate leads. Managed schedules using Google Calendar. Maintained records with Google Sheets and CRM tools. Met daily and weekly call and booking targets.
Outbound & Inbound Call Representative
Car Insurance
·
January/2024
–
Present
Handled high-volume inbound/outbound calls for U.S. car insurance campaign. Contacted up to 600 prospects daily. Qualified leads and transferred to insurance agents. Updated customer information and lead statuses.
Order Processing Assistant
Wholesale Distribution
·
January/2024
–
Present
Processed customer orders and maintained accurate product, quantity, and pricing information. Used Excel and Google Sheets for data entry and tracking. Reviewed orders for errors and discrepancies.
Lead Generation Specialist & Appointment Setter
Cleaning Company
·
January/2023
–
Present
Conducted outbound calls to identify potential customers for cleaning services. Qualified leads and scheduled appointments using Google Calendar. Maintained accurate lead records with Google Sheets and CRM tools.
