Skills
Customer Support > Phone and Email Support
Less than 6 Months
Experience highlights
Email Support
Awesome OS ( Davao Site) PrettyLitter Account
·
July/2023
–
Present
Email Support Representative
●Provide exceptional customer service via email, addressing inquiries and resolving issues related to PrettyLitter products.
Maintained a positive brand image by delivering clear, informative, and timely responses to customer concerns.
Experience Agent
Alorica Davao City
·
September/2021
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Present
Customer Service Representative
●Manage inbound and outbound calls for DoorDash’s merchants, delivery drivers, and customers while maintaining an outstanding experience in every interaction.
●Address time-sensitive issues, such as payments, account questions, and driver issues, or troubleshoot professionally and promptly.
Production Assistant
94.7 One Radio ‘Radyo ni Juan’ Broadcasting Network - Anda, Davao City
·
January/2017
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Present
Production Assistant
●Supports the day-to-day operations of the radio show, which include sound production audio engineering, and radio programming
●Assist with editing, producing, and preparing files and recordings for on-air programs.
Survey Aide
Makati Development Corporation Azuella Cove,Lanang Davao City
·
October/2017
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Present
Survey Aide
●Notes measurements gathered during the site survey.
●Place markings as instructed by the surveyor or chief surveyor.
●Prepares the area for surveying and cleans up after the activity
Service and Maintenance Crew
Mcdonald’s (MTS Branch - Davao City)
·
March/2016
–
Present
Service and Maintenance Crew
●Maintaining and repairing restaurant equipment, cooking equipment, refrigeration, and air conditioning
●Helps maintain store cleanliness and maintenance