Content Moderator/Customer Service Representative

Verified

$5/hr

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Outline

Looking for Full-Time work (9 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

A total of 8 years as a Content Moderator and CSR. Proficient in providing information and well versed in identifying customer/client needs and able to offer exceptional results.

Skills & Experience

Skills

Content Analyst 2-5 Years

Customer Service Representative 2-5 Years

Experience highlights

Content Moderator

Concentrix · August/2023 – Present

Reviews and manages user generated content on websites, apps, and social media platforms to make sure it follows community guidelines and legal requirements.

Customer Service Representative

CNM BPO SOLUTIONS · February/2018 – Present

Assisting customer’s when they need assistance on their bookings like hotels, flight and cars. Making sure to resolve their concerns about cancellations, rebooking and their additional needs.(EXPEDIA)

Providing excellent service by helping customers to place their food order by calling the restaurant of their choice.
Handling different kinds of customer concerns like, wrong order, refunds and if the have issues with the foods. (DOORDASH)

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