Skills
Accounting > Xero
2-5 Years
Customer Support
2-5 Years
General VA
2-5 Years
Admin support
2-5 Years
Account Receivable
2-5 Years
Experience highlights
General Virtual Assistant
Catch Training
·
March/2024
–
/
Providing administrative and customer service support for vocational training courses. My responsibilities include managing course enrolments, scheduling and rescheduling classes, processing payments and invoices, handling accounts receivable, and performing bank reconciliation using Xero. I also coordinate with students and trainers to ensure smooth training operations and accurate financial records
Verification Specialist
First Advantage
·
October/2024
–
Present
Verified employment, education, and background information for candidates to ensure accuracy and compliance with company standards and data privacy regulations. I carefully reviewed submitted documents to ensure they were complete, accurate, and consistent with provided information. I also maintained detailed case notes in internal systems, ensuring clear documentation while cons
Customer Service Representative
ResultsCX
·
September/2021
–
Present
As a Customer Service Representative for a U.S. Target retail e-commerce account, I handled a high volume of customer inquiries, including order tracking, refunds, and product replacements. I managed up to 70 calls per shift while accurately documenting all interactions in Salesforce.
